FAQs
How does buying direct support authors?
I love this question. Mainly because I had to give it a lot of thought myself. Once I started listing the benefits, I realized it was past time to do this thing. And now here we are, at my online store! Click on the question above to see my big five!
Where is my ebook/audiobook?
If you ordered an ebook or audiobook, the download link will be delivered to your inbox from BookFunnel, our ebook and audiobook delivery platform. If you can't find the email with your download link, first make sure you're looking in the right inbox! Your download will be sent to whichever email you used during checkout. Check your spam/junk box. If you still don't see it, email katie@katieganshert.com and we can help you get your download link!
How do I download my e-book?
Excellent question. This one is so important, in fact, it has its own page. Click on the question above for a How-To Guide.
I have a Kindle Fire & I can't find my book. Where is it?
For some reason with Kindle Fires, the books from BookFunnel are delivered to your DOCS, not your BOOKS. Navigate to your home menu bar and scroll left until you see the option: DOCS. Click on that and your ebook should be right there!
Why doesn't my ebook show the cover in my Kindle library?
If you have a Kindle and you ordered one of my ebooks and the cover isn't showing up when you're viewing your library, that's because of Amazon and their powers that be. We are working on getting this figured out so all ebooks will have a pretty cover in the Kindle library!
How do I listen to my audiobook?
On the BookFunnel App! Simply download it to your listening device and follow the directions in the Book Funnel delivery email.
Will your books be available on audio?
Right now, The Contest is available! All three books from The Eden Pruitt Series will be available by December, 2022. The Gifting Series is currently exclusive with Audible. However, my contract with them will end 2023, wherein I will be able to offer them here! So stay tuned!
Why are some of your paperbacks sold out?
If the paperback you want is currently out of stock, rest assured, I am in the process of restocking inventory. Once restocked, the paperback will be made available to purchase on the store. If you'd like to reserve a copy, please email katie@katieganshert.com and I will get you set up!
Can I order a signed paperback?
Yes! I will automatically sign all paperback orders.
When will my paperback arrive?
Post office runs are done every Wednesday. Books are sent via media mail. So you can expect your paperback to arrive 5-8 business days from the Wednesday after you ordered. Tracking will be made available once your paperback has been dropped at the post office.
Where can I leave a review?
Thank you for asking! Reviews are incredibly appreciated as they build trust with new readers! You can leave your reviews on Goodreads, Amazon, and right here! Just scroll to the bottom of the book page and click on the button that says "write a review"
What is the reading order?
Check out this page for the reading order and links to teasers!
What is the appropriate reading age for these books?
If books received ratings like movies, these would be rated PG or PG-13. Any profanity you might find would be considered mild. K.E. Ganshert books do not contain sex. However, there is romance, along with the accompanying emotions and feelings that come with it. For younger readers (under the age of 14), I recommend a parent/guardian read first and use best judgment.
What if I have a question that isn't listed here?
Please email me at katie@katieganshert.com. If I don't reply within a week, please assume your email was lost in the ether (or my rather unorganized inbox) and re-send!